1. Q: Public access to the service hall was suspended during the pandemic, when will the hall reopen to public for in-person services?

A: We will resume on-site window services in due course in accordance with the decisions and arrangements of the CPC Central Committee and State Council and also based on the epidemic prevention and control measures. You can find the relevant notices and updates through the online service platform and WeChat service account of NDRC.

Public Service Hall of NDRC

2. Q: How do I follow up the processing step after sending materials to the public service hall?

A: A formal examination will be conducted according to work instructions after materials are received. The materials will be accepted if they are fully prepared, or you will be notified the material needed to be supplemented by phone.

Public Service Hall of NDRC